MPOS Self Service Kiosks streamline your checkout process, empowering customers to perform tasks like scanning and paying for the items easily and independently, without the need for any staff to be present. This significantly reduces staff dependency and wait times, especially during peak hours and enhances overall customer satisfaction while offering a more personalized and rewarding experience.
Convenience stores often operate outside regular business hours. Self service kiosks provide customers with the convenience of making purchases at any time, especially when staffed counters may be closed.
By automating the checkout process, the need for multiple-staffed checkout counters is reduced during non-peak hours, leading to higher savings in labour costs.
Self service kiosks often support various payment options including card payments and mobile wallets, reducing the need for cash handling. This can improve security and operational efficiency.
Our Self Service Kiosks can be linked to rewarding loyalty programs, allowing customers to easily accumulate points and/or access special discounts. This can help foster customer loyalty and recurring business.
The MPOS Self Service Kiosks can significantly enhance customer satisfaction by:
The MPOS Self Service Kiosks are highly effective in speeding up checkouts, improving customer satisfaction and enhancing operational efficiency. Studies have shown that they can:
MPOS Self Service Kiosks employ a combination of technologies, including interactive touchscreens that allow customers to navigate menus, input information and choose as per their needs, powerful processors that can handle our kiosk's functions and applications, card readers and other payment options to help with seamless transactions and networking capabilities that allow connecting to a central MPOS system for uninterrupted data transmission and management.
The best and ideal place to put your MPOS Self Service Kiosk is near the checkout counters/in the checkout lanes in your convenience store for quick and convenient transactions, in areas with heavy foot traffic to increase their visibility and usage and near specific product categories e.g. near the grocery section where it could be used for self-checkout or accessing product information.